GDPR Privacy Policy

At Griffin Designs, we really care about privacy. We will never sell information. We will make sure that our policies and practices are transparent, including how we treat your personal information. This policy explains our privacy practices for griffindesigns.co.uk. In addition to our own privacy policy, you may want to look at the privacy policy for websitesuccess.co.uk, our website platform.

GDPR: By continuing to use this site and access the information on this website, you signal acceptance of the terms and disclaimer set out on our website. To comply with the General Data Protection Regulations (GDPR) 25 May 2018 you have the right to have your details be removed upon request.

1. Accepting the Privacy Policy

We need to process your personal information to run our business and provide you with the Services. By accepting our Terms of Use, you are confirming that you have read and understand this policy including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Services.

Griffin Designs’ Terms of Use require all account owners to be at least 18 years of age. Minors under 18 years of age and at least 13 years of age are permitted to use our Services only if they have the appropriate permission and direct supervision by the owner of the account. Children under age 13 are not permitted to use the Services. You are responsible for all account activity conducted by a minor on your account.

By using the Services, you acknowledge that Griffin Designs will use your information in the countries in which we operate. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal information only to these countries to which we are permitted by law to transfer personal information, and we will take steps to ensure that your personal information continues to enjoy appropriate protections. Please read on to learn more about how we protect personal information that’s transferred outside of Europe.

2. Information Collected or Received

In the course of providing our Services, we collect or receive your personal information in a few different ways. Often, you choose what information to provide, but sometimes we require certain information for you to use and for us to provide you the Services.

Service Usage : In order to use the Services, you need to provide us with a valid email address. You need to provide this information to enable us to provide you with the Services. Depending on which services you choose to use, additional information, such as billing and payment information (including billing contact name, address, telephone number, credit card information), a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. We need a physical postal address if you are buying something on the Site for delivery.

Automated Information : Griffin Designs automatically receives and records information from your browser or your mobile device when you visit the Site through Google Analytics, such as your IP address or unique device identifier, cookies and data about which pages you visit in order to allow us to operate and provide the Services. This information is stored in log files and is collected automatically. We may combine this information from your browser or your mobile device with other information that we collect about you, including across devices. This information is used to prevent fraud and to keep the Services secure, to analyse and understand how the Services work for visitors, and to provide advertising, including across your devices, and a more personalised experience for members and visitors. We use data analytics to ensure site functionality and improve the Services. We do not link the information we store within the analytics software to any personally identifiable information that you submit.

We may also automatically collect device-specific information when you access or use our Services. This information may include information such as the hardware model, operating system information, app version, app usage and debugging information, browser information, IP address, and device identifiers.

3. Choice & Control

We do not allow accounts to be set up on our website, and you will need to re-enter your details should you order from us again. We do not currently send out email marketing newsletters anyway, however we do send order-critical emails such as order confirmation, to confirm despatch of your order, and if we require any other information from you directly relating to your order such as personalised product information. If we ever do start to consider email marketing, there will always be the option to opt in or out of future emails on the email itself. If you choose to opt out there would be another email to confirm this choice.

4. Messages from Griffin Designs

On occasion, Griffin Designs may need to contact you. Primarily, these messages are delivered by email, and we require a valid email address to receive messages confirming your order. Griffin Designs may also contact you by telephone for transaction-related purposes if you request that we call you.

Some messages from Griffin Designs are service-related and necessary for users. You agree that Griffin Designs can send you non-marketing emails, such as those related to transactions, security, or product changes. Examples of service-related messages include notification of an order, despatch or product information required.

5. Information Uses, Sharing & Disclosure

When you access or use our Services, we collect, use, and otherwise process your personal information as described in this policy. We rely on several legal bases to use your information in these ways. These legal bases include where:

· necessary to perform the contractual obligations in our Terms of Use and in order to provide the Services to you;

  • you have consented to the processing, which you can revoke at any time;

· necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims;

· necessary for the purposes of our or a third party’s legitimate interests, such as those of visitors, members, or partners;

  • necessary in the public interest; and

· occasionally necessary to protect your vital interests, or those of others;

· Where we process your information on the basis of legitimate interests, we do so as follows:

Providing and improving our Services : We may use your information to improve and customise our Services and we do so as it is necessary to pursue our legitimate interests of improving our Services for our users. This is also necessary to enable us to pursue our legitimate interests in understanding how our Services are being used, and to explore and unlock ways to develop and grow our business. It is also necessary to allow us to pursue our legitimate interests in improving our Services, efficiency, interest in Services for users and obtaining insights into usage patterns of our Services.

Keeping our Services safe and secure : We may also use your information for safety and security purposes, and we do so because it is necessary to pursue our legitimate interests in ensuring the security of our Services. We respect your privacy. Griffin Designs will not disclose your name, email address or other personal information to third parties without your consent, except as specified in this policy.

We use your information to provide and improve the Services and our products, for billing and payments, for identification and authentication, for targeted online and offline marketing including through tools like Facebook Custom Audience, and for general research and aggregate reporting. For example, in accordance with our existing case resolution process, we may use information you provide to resolve disputes with Griffin Designs.

Legal and Safety : Griffin Designs may also retain, preserve, or release your personal information to a third party in the following limited circumstances: in response to lawful requests by public authorities, including to meet legitimate national security or law enforcement requirements; to protect, establish, or exercise our legal rights or defend against legal claims, including to collect a debt; to comply with a subpoena, court order, legal process, or other legal requirement; or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of Griffin Designs's Terms of Use. In these cases, our use of your information may be necessary for the purposes of our or a third party’s legitimate interest in keeping our Services secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage. Such use may also be necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims. It may also be necessary in the public interest (such as to prevent crime) or to protect vital interests (in rare cases where we may need to share information to prevent loss of life or personal injury).

If Griffin Designs receives a lawful, verified request for a member’s records or information in one of the limited circumstances described in the previous paragraph, Griffin Designs may disclose personal information, which may include, but may not be limited to, a member’s name, address, phone number, email address, and company name.

Service Providers : Griffin Designs also needs to engage third-party companies and individuals (such as payment processors, research companies, and analytics and security providers) to help us operate, provide, and market the Services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to Griffin Designs not to disclose or use your information for other purposes. Our engagement of service providers is often necessary for us to provide the Services to you, particularly where such companies play important roles like processing payments and shipments and helping us keep our Service operating and secure. In some other cases, these service providers aren’t strictly necessary for us to provide the Services, but help us make it better, like by helping us conduct research into how we could better serve our users. In these latter cases, we have a legitimate interest in working with service providers to make our Services better.

Third Parties : Third-party plug-ins also may collect information about your use of the Site. For example, when you load a page on Griffin Designs that has a social plug-in from a third-party site or service, such as a “Like” or “Send” button, you are also loading content from that third-party site. That site may request cookies directly from your browser. These interactions are subject to the privacy policy of the third-party site. In addition, certain cookies and other similar technologies on the Site are used by third parties for targeted online marketing and other purposes. These technologies allow a partner to recognise your computer or mobile device each time you use the Services. Please be aware that when you use third-party sites or services, their own terms and privacy policies will govern your use of those sites or services. Griffin Designs chooses and manages these third-party technologies placed on its Site. However, these are third-party technologies, and they are subject to that third party's privacy policy.

We can speak only for ourselves; this policy does not apply to the practices of third parties that Griffin Designs does not own or control or individuals that Griffin Designs does not employ or manage. If you provide your information to others, different practices may apply to the use or disclosure of the information that you provide to them. Griffin Designs does not control the privacy policies of third parties, including other members who sell using the Services or API users. Griffin Designs is not responsible for the privacy or security practices of these sellers, API users, or other websites on the Internet, even those linked to or from the Services. We encourage you to read the privacy policies and ask questions of third parties before you disclose your personal information to them. For the purposes of European law, these sellers and API users are independent controllers of data, which means that they are responsible for providing and complying with their own policies relating to any personal information they obtain in connection with the Services.

Necessary for the performance of the contract between Griffin Designs and its customers

Griffin Designs provides a voluntary service; you can choose whether or not you want to use the Services. However, if you want to use the Services, you need to agree to our Terms of Use, which set out the contract between Griffin Designs and its customers.

6. Security

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. Your account information is protected by a password. It is important that you protect against unauthorised access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services. If you have any questions about the security of your personal information, you can contact us at legal@GriffinDesigns.co.uk.

Griffin Designs encrypts certain information (such as credit card numbers) using secure socket layer technology (SSL). Griffin Designs follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received. Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we can't guarantee its absolute security. Griffin Designs offers optional advanced security settings for members, such as two-factor authentication for signing in, full-site SSL, and login history; you can enable these options under your account settings.

7. Retention

Griffin Designs will retain your information only for as long as is necessary for the purposes set out in this policy, as described in this policy, or as needed to provide the Services to you. Griffin Designs will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.

8. Your Rights

You may benefit from a number of rights in relation to your information that we process. Some rights apply only in certain limited cases, depending on your location. If you would like to manage, change, limit, or delete your personal information, you can do so by contacting us. Upon request, Griffin Designs will provide you with information about whether we hold any of your personal information. In certain cases where we process your information, you may also have a right to restrict or limit the ways in which we use your personal information. In certain circumstances, you also have the right to request the deletion of your personal information, and to obtain a copy of your personal information in an easily accessible format. Please ensure you've read the options you have under the "Choice & Control" section above. If you need further assistance, you can contact Griffin Designs through one of the channels listed under “Contact”. We will respond to your request within a reasonable timeframe.

If we process your information based on our legitimate interests as explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons. Where we use your data for direct marketing purposes, you can always object using the unsubscribe link in such communications or changing your account settings.

9. Withdrawing Consent

Where you have provided your consent, you have the right to withdraw your consent to our processing of your information and your use of the Services. For example, you can withdraw your consent to email marketing by using the unsubscribe link in such communications or by changing your account settings. We do not currently send out email marketing messages, but may do so in the future. You can choose to withdraw your consent to our processing of your information and your use of the Services at any time by closing your account through your account settings and then emailing karen@GriffinDesigns.co.uk to request that your personal information be deleted, except for information that we are required to retain. This deletion is permanent.

10. Privacy Policy Changes

We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: (i) posting the changes on or through the Services, (ii) sending you an email about the changes. We encourage you to check back regularly and review any updates.

11. Contact

If you have any questions:

Contact Caravan Roof Sticker’s Support team on karen@GriffinDesigns.co.uk

Write to us at: Griffin Designs, 119 Stockbridge Road, Chichester, West Sussex, PO19 8QR

I got the vinyls on time and they were great! 
Thank you for your quick work, that was really appreciated!

LC, on receipt of her bespoke vinyl stickers

Thanks Karen, and thanks for organising this for me – I don’t know what I would do without you!


Fontwell Park Racecourse, EN
My order arrived safely today and I love it!

Thank you so much for providing such a fantastic service, I will definitely be back for more.


JP, on receipt of banner
Just thought I would drop you a line to say how impressed I am with your Cambridge Weight Plan car decals, when I went to development day earlier this year the car park in the hotel was taken over with the car decals and again at our convention 2 weekends ago at the Sofitel in Heathrow, the car park had loads of your decals.  

CL, Cambridge Weight Plan Consultant
The vinyl looks great Karen! Thanks so much!
Julia 
JG, on Christmas Pop Up Shop Lettering

I can’t remember if I ever got back to you to say thank you for all the hard work you went to, to ensure my car decal was right?  I’ve now got it on my rear window; it looks great, and I’m extremely pleased with it – so a big thank you!


JR, Cambridge Car Decal

Thank you so much for the artwork, I love it! Wow if only all companies operated as efficiently as Griffin Designs!


JP, Cambridge Consultant
Excellent service - thank you so much.

LN, Church Administrator on her new stamp

Karen – They look fantastic!!! Thank you so so so much !! J xxxx


Sussex Pet Sitters on new signage
Hello, Decal received today, Fabulous, Thankyou. If only the rain would stop to apply it, Ha!Ha! Many Many Thanks
DS, on receipt of self-apply Car Decals
We have received the banner safe and sound, thank you. It looks fantastic! Thank you for all your effort in assuring it reached us in time.
MC, Arun District Council
Just letting you know i received the car sticker yesterday.   It more than met my expectations and i'm really pleased with it.

JW, on receipt of her Cambridge WP Car Decals
Thanks so much for the banner, it looked great at the Last night of the Proms on Saturday!

TJ, JC Solicitors
I LOVE the car decals!!! Thank you. The video online was very helpful and well worth watching.  You're right, it's addictive. I want them everywhere!!!!!


LC, on receipt of rear window car decal
Just seen the A29 Banner up for Ladies Evening.It looks fantastic!
EN, Fontwell Park Racecourse
Decals arrived thank you what a great service you provide.
JT, on receipt of car decal
Just received the banner and just a quick note to say how pleased I am with it …stunning. So thank you very much for your quick turnover and if any of the other branches need anything like this in the future you will be top of the list.
MH, Bath on receipt of Royal Marines Assoc banner

Brilliant … thank you so much!


RW, Henry Adams on sponsored boat decal
Many thanks for your service. Now I have my order I feel free to tell you that you were not the first company that I was in touch with. However, you proved twice as efficient, twice the the quality and half the price. 
Sandy, Caithness Cheese Co on his vinyl lettering
Thankyou for such a great job, I agree with you that it looks fab
Adrian Hunt, on his applied car decals
It has arrived & it's blue & I love it !! Thank you so much !
Earth Seed To Bloom, on receipt of rubber stamp
We’ve got the stamp, which is exactly what we wanted
KL, Heritage Investments, rubber stamps
Hello Karen. Thank you very much for my vinyl lettering which arrived last week and is perfect!
KM, Romsey
WOO HOO!! Marvelous news. They just arrived. They look great! Thank you very much, we are very happy.
LB, Artificial Eye, London
 . .to thank you for your generous contribution towards the live music event at the Spotted Cow. The evening was an overwhelming success and raised the outstanding sum of £1200.
North Mundham Primary School, on their event banner
Thank you for the promptness of attending to our order for a stamp, the quality is quite amazing!
Paul, Ice Band
Yup, the A board is looking great !   Thank you for taking the time to create such an eye catching, elegant & informative board, & completing the branding image.
SF Arundel Acupuncture, on arrival of her new A board
I just wanted to say I had my first enquiry from someone that had seen our car last week. Lots of people comment on 'seeing it about' but this has been the first enquiry (which I am sure will be more than just that) from someone genuinely excited about the services we offer, and already recommending us to friends.
CB, Task Angels, on success of car decals
Did four of the banners yesterday and they really were quite painless and easy as you say.  Thanks for the instructions and encouragement, etc.
JH, on replacement of banner lettering
The lettering was perfect.  Thank you very much for helping me out over the Bank Holiday weekend.
SJ, Maritime Acoustics
Just wanted to say THANK YOU SO MUCH for getting the sign done for me so quickly.
Weight Loss & Beauty Centre, on window decals

I just wanted to email you quickly to say that the stamp came today - it is perfect! I'm so pleased with the end result, it really has surpassed my expectations. Thank you so much for your extremely swift service, and care and attention to the design.


RP on arrival of her rubber stamp
the rubber stamp is perfect
KC, Chappell Sports Cars
"Thanks for such prompt delivery of my address stamp.  Despite the snow & ice, my lovely postie delivered it today.  It's just the job :)
LB-J, Hayling Island
Fantastic Karen – I think it looks great Thank you for your excellent help and service.
MB, Cambridge Consultant
I love it I really do, its fantastic! Thank you so much for everything you have done for me.
Peek-A-Boo-Events, on receipt of banner
Just to thank you for my order.  The decal looks great on the car
CD, on her Cambridge Car Decal
"Received the stamp today and we are thrilled with it. The quality is fantastic and we will definitely recommend you."
IJ, Dog Togz on receipt of a logo'd rubber stamp
Thank you very much, the signs arrived this morning, and have already been put up. They match very well, and I was impressed how easy they went up. Thank you for all your help.
NM, Environment Agency, Wales on vinyl lettering
I would just like to know that I'm soooo happy with my stamp  A very big thankyou

Kaiser, Boxer Dog
Its fab!!!  Thanks sooooo much.
SF, CWP Consultant on her car decals

Hi Karen just to let you know decals arrived safe today and look bloody marvellous thanks have recommended you to another consultant .... Thanks for a great service and great decal will shout if I ever need any more thanks again from Alli


AG, Scotland on her Cambridge Weight Plan car decals
'WOW, it looks fab. I'm already noticing people checking it out as I drive around.  Well done, a brilliant service, fantastic customer service, and a fabulous price. You tick all the boxes.'

TM, Middlesex on her Cambridge Weight Plan car decals
'Stamps received, very pleased with them and your services.  Thank you'
LW, JJD Skips
'Thank you for your work on the banner I saw it this morning and it looks great. '
TW, Lancastrian Infants' School, banner sponsored by Peugeot
received this morning, very pleased with purchase. Thank you
AH, Subaru Dealer, Loughborough
Just wanted to drop you an email to say thank you so much for doing the stamp for me. Its just as accurate and professional as I need it to be. Again, many thanks and I will be sending more business you way soon
AP, Purley
Fab job! Many thanks
AS, West Sussex NHS Primary Care Trust
Thank you for getting in touch, the banners were excellent, and I really appreciated you turning them around so quickly.
CC, West Sussex County Council, London 2012 Ahead of the Game
I absolutely love it, as does everyone else, thanks so much
CF, Foresters Lodge
Thanks for the banner. It's up and looks ok
CP, Chichester District Council
Many thanks for your help again

DB, TD Facilities, on repeat order of vinyl stencils
Many thanks for making these amendments. It now looks fantastic.
DL, Help for Heroes about a sponsored banner
We are writing to thank you so much for your donation of a replacement banner for our music Festival. It restores ones faith in human kindness. . . . we raised a staggering ��20,000.
Fundraising Office for 4SIGHT, West Sussex Association For the Blind, on their banner
I just wanted to thank you again for the banner, he loved it! Actually it is still hanging up two weeks later!
GC, Birdham on 60th birthday celebration banner
. . . thank you very much, it looks great
GJ, Great Dane Developments Ltd on advertising board
The logos have arrived safely. They are exactly the right size and just what I wanted.
JB, Internet order for Boat Decals
On this bleak and rather depressing Monday morning your concise and great info is like a breath of fresh air . . .
LC, Phoenix Rose, London
Definitely put me down as a very satisfied customer. I found you on a Google search. It was important to me to get a reasonable replication of the Jaguar logo.
MB, Kent
Thanks very much for the stamps, and for doing them so quickly
SM, sfmconsulting.co.uk
Cheers again for your excellent service. You will certainly be getting more of our work in the future
TH, Flexile Ltd
Order process was really smooth and the product was brilliant
TM, Lets Go Operate
Hi Karen. Received the stamp this morning, Bern is one very happy bunny, thanks so much.
VH, Liverpool
Stamps received today, these are great so much cleaner than the old fashioned way!
VP Vanila DPS
Just a quick thanks for another great stamper
ZH, Dynamic Osteopathy
A very belated thank you for the new banners. I put the first one up and everyone commented on how fabulous it looked. It is so much more noticeable than our old canvas ones and in the summer I will endeavour to get a sponsor sorted as you suggested.
MA, North Mundham School
We had lots of very positive comments on the wonderful design of the banners and they looked fantastic outside the school . . . this year we raised £2500 which we were absolutely delighted with.
MA, Treasurer, PTA North Mundham Primary School

Just received my replacement letters.  Thank you so much for sorting this so quickly


Kate, on receipt of Cambridge Car Decals
Thank you for the prompt service all arrived today!!
ACG Accounting on receipt of their vinyl bumper strip
I have received my print thank you so much for such fast delivery.

Fantastic 


AB, on receipt of car decal

Just to let u know that I received the vinyls this morning ok, and they all look really good many thanks.


DE, Perth on his vinyl lettering for a Burger van
Two words :
 
Banner = fabulous.
 
Again, thanks for the quick turnaround - very much appreciated.

JT from www.theolivejar.com
Brill thank you so much i love it and thanks for taking the time to get it right for me so cant wait for it to arrive =]  thanks so much Karen
KC, on her new car decal
Thanks so much for the banners - the team were very impressed today!

MA, Whyke United Under 11's
 just wanted to write to say thank you very much for my wheel cover and lettering.  It looks fab!  I am hoping that people will see it around and that I’ll get lots of new customers.
SL, Cambridge Weight Plan
I have it!

That was extremely fast!!  I'm very impressed.

Thank you very much!



TS, Marwicks Brasserie, Bosham on receipt of banner

My dad has put the decal on and it looks great!  Too dark to take a picture now but will send one on soon. Thanks for your great customer service.


WF, on receipt of Hypnoslimmer Car Decal
Goodness knows what your workshop smells like, because these banners have rather an orange-y whiff to them now!
Wilderness Development, on receipt of re-stripped banners
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